1000+ 1-Star Reviews: Is UKPC the Most Hated Parking Company in the UK?

UKPC (UK Parking Control) are one of the biggest parking companies in the UK claims to manage car parks across the UK — their Trustpilot reviews paint a worrying picture. Out of thousands of reviews, a staggering 99% are 1-star, and many drivers describe their experience as “harassment,” “fraud,” or “daylight robbery.”

If you've received a Parking Charge Notice (PCN) from UKPC, you’re not alone — and you can fight back.

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😡 What Do Drivers Say About UKPC?

We've analysed 100s of recent Trustpilot reviews to understand why so many people are angry. Here’s what stands out:

1. Fined Even After Paying to Park

Many reviewers say they paid at the machine or via app, but still received a PCN.

"We paid using their machine and still got fined. When we appealed, they said we used the app and put in the wrong reg — we didn’t even use the app!"

2. Disabled Drivers and Emergencies Ignored

Blue badge holders and people attending hospitals or funerals say they were fined with no compassion shown.

"I was parked in a disabled bay with my badge showing and still got a fine. They ignored the appeal."

"Got a £100 fine for dropping my son at hospital. I didn’t even get out of the car."

3. Poor Signage and Confusing Rules

Dozens of reviews mention unclear signage, broken machines, or non-visible restrictions, especially at night or in badly lit areas.

"There were no clear signs in the area. We parked for 10 minutes in a dark street near Tesco and got a £100 PCN."

4. Aggressive Debt Collection & Threats

Several users report receiving debt collector letters after UKPC failed to respond to their appeals — or claimed they never received them.

"I never got the first letter. Then I received a final notice for £170. No way to speak to a human."

5. Ignored Appeals and Delayed Replies

Many say UKPC took weeks or months to reply, then rejected their appeal — or never responded at all.

"Sent them an email the day I got the PCN. Never heard back until I got a letter saying I owed £170."

✉️ What to Do If You Got a UKPC Fine

Step 1: Check if the Fine Is Fair

Look at the PCN and the circumstances:

• Did you actually break the terms listed on signage?

• Were the signs visible and easy to understand?

• Do you have proof of payment or mitigating reasons?

Step 2: Gather Evidence

Include:

• Photos of unclear signage

• Receipts or app confirmation

• Blue badge (if relevant)

• Any documentation for emergencies

Step 3: Submit the Appeal to APCOA

You can appeal directly through the UKPC site — you usually have 28 days.

• Go to their appeals website

• Enter your PCN number and vehicle reg, upload evidence, and explain your situation clearly.

🚫 Don’t pay before appealing — once you pay, you lose your right to challenge it.

Step 4: Escalate to POPLA (If Rejected)

If APCOA rejects your appeal, you can take it to POPLA, the independent appeals service for private parking.

• Use the POPLA code in your rejection letter

• Submit your POPLA appeal within 28 days

• Reuse your evidence and clearly restate your case

Don’t Know What to Say? Let Resolvo Write the Appeal for You

Resolvo is a free tool that writes a professional parking appeal letter in 2 minutes, based on your situation and the latest UK parking rules.

Here’s how it works:

• Tell Resolvo what happened: Just describe your situation in plain English — no legal jargon needed.

• Upload your ticket (optional): You can snap a photo of your PCN, and Resolvo will pull out the key details automatically.

• Get a winning appeal letter: Resolvo uses artificial intelligence and is trained on the latest UK parking rules to create structured and personalised appeal — tailored to your situation.

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🧠 Can You Win an Appeal?

Yes. Many UKPC tickets are cancelled after appeal — especially if:

• You have proof of payment

• The signage was unclear

• You had a valid reason (medical, emergency, etc.)

Even if UKPC rejects your appeal, you can escalate to POPLA (Parking on Private Land Appeals) — an independent adjudicator that has overturned many UKPC decisions.

🛑 Should You Ignore a UKPC Fine?

No. Ignoring the fine can lead to:

• Debt collection letters

• Court claims

• A potential County Court Judgment (CCJ)

Always appeal or respond — don’t ignore it.

💬 In Their Own Words: UKPC Reviews from Trustpilot

Here are just a few of the public comments:

"Paid £1.50 at the machine — still got fined. Total scam." "Machine was broken at a funeral car park. £60 fine for mourning my gran." "No reply to my appeal — just a debt collector demanding £170." "Threatened court action over a 2-minute stop to help my disabled wife." "App didn't work — now I have a CCJ."

🎯 Final Thoughts: You’re Not Alone — Fight Back

If you’ve been fined by UKPC and believe it was unfair, you don’t have to accept it. Thousands of drivers feel the same — and many have successfully appealed.

Let Resolvo help you write a smart, clear appeal — for free.

Start your UKPC appeal in 2 minutes