How to Appeal a Parking Eye Ticket and Win: Complete 2025 Guide

Got a Parking Eye Ticket? Here’s What to Do

If you’ve just received a Parking Charge Notice (PCN) from ParkingEye, you might be wondering if you can appeal it or if you have to pay. Many people successfully challenge their fines, and you may not need to pay a penny if you follow the right steps.

Appeal your ParkingEye fine with Resolvo in just 2 minutes - it's completely free!

Key Facts About Appealing a ParkingEye Fine

• You have 28 days to appeal from the date of receiving the charge.

• If you appeal, the fine will not increase while it's under review.

• If you pay, you lose the right to appeal – always check before paying.

• If rejected, you can escalate to POPLA, but the discount will no longer apply.

• Attach supporting evidence like receipts, photos, or witness statements.

Are ParkingEye Fines Enforceable?

Unlike council parking tickets, ParkingEye fines are issued under contract law, meaning they are not automatically enforceable. ParkingEye must prove in court that the driver entered into a contract by parking on private land and that the terms were clearly displayed and agreed upon. In practical terms:

• These fines are only enforceable if ParkingEye takes you to court and wins.

• ParkingEye has pursued legal action in some cases, but many people successfully appeal without going to court.

If you believe the fine is unfair, you should always consider appealing before paying.

Real-Life Case: Woman Wins Appeal Against ParkingEye

A shocking case shows why you should always consider appealing unfair ParkingEye fines.

Sharron Paragreen, from East Yorkshire, received a £90 fine after parking at a Costa Coffee shop next to a Lidl car park managed by ParkingEye in Hull. Even though she parked well within the three-hour limit at Costa, ParkingEye mistakenly fined her for overstaying the Lidl car park’s 90-minute limit.

She refused to pay, took the case to POPLA, and after demanding CCTV footage that ParkingEye failed to provide, she won the appeal.

“It’s just not fair on normal people,” she said. Many would have just paid without questioning it. After persistent efforts, ParkingEye eventually cancelled the charge—but only as a 'gesture of goodwill’, not admitting fault.

This case highlights how companies sometimes issue incorrect fines, and why you should always challenge unfair tickets before paying.

ParkingEye: One of the UK’s Largest Private Parking Operators

ParkingEye is one of the biggest private parking firms in the UK, earning £57 million in 2023, with a £27 million profit—a 20% increase from 2022. That’s millions of pounds taken from drivers every year—often through fines that are unfair and unnecessary.

How to Appeal a ParkingEye Parking Ticket

Step 1: Check If the Fine Is Valid

Before appealing, check for the following errors that could make the ticket invalid:

• Incorrect date, time, or vehicle registration

• Poor or unclear signage about parking rules

• The grace period (usually 10 minutes) was not honoured

• You had a valid parking permit or paid for parking

• You received the ticket due to a medical emergency or breakdown

Step 2: Gather Evidence

If you find a reason to challenge the fine, collect supporting evidence such as:

• Photos of poor signage or ticket machine errors

• Receipts proving you paid for parking

• Witness statements (if relevant)

• Proof of a medical emergency or car breakdown

Step 3: Submit Your Appeal to ParkingEye

• Appeals should be submitted within 28 days of receiving the Parking Charge.

• While your appeal is being reviewed, the fine amount will not increase.

• If you pay the charge, you will lose the right to appeal.

• Attach supporting evidence to strengthen your appeal.

• ParkingEye advises sending copies of documents rather than originals, as they may not be returned.

• If your appeal is rejected, you will receive details on how to escalate it to POPLA (Parking on Private Land Appeals).

• If you take your case to POPLA, the discounted fine will no longer apply, and the full charge will be due if you lose the appeal.

How to Appeal:

• Visit ParkingEye’s appeal portal

• Enter your PCN reference number and vehicle registration

• Provide your evidence and reason for appeal

• You can also tell Resolvo what happened and it will help you write an appeal for free in under 2 minutes

Step 4: Escalate to POPLA (if Rejected)

If ParkingEye rejects your appeal, you can escalate it to POPLA (Parking on Private Land Appeals), which is an independent body.

How to Appeal to POPLA:

• Visit POPLA’s website and submit your appeal within 28 days of rejection.

• Use the unique code provided in your ParkingEye rejection letter.

POPLA often upholds appeals if ParkingEye has failed to follow the rules properly.

Common Reasons Why ParkingEye Appeals Succeed

Many people win their appeals for the following reasons:

• Poor Signage – If signs were unclear or too small, the contract may not be legally binding.

• Grace Period Not Honoured – If you left within 10 minutes of the parking period expiring.

• Technical Errors – Payment machines or ANPR cameras sometimes make mistakes.

• Mitigating Circumstances – Medical emergencies, disabled access issues, or other valid reasons.

Should You Ignore a ParkingEye Ticket?

No, ignoring a ParkingEye ticket is not advisable. While ParkingEye is not a government body, they can take legal action through the small claims court. If you ignore the fine and court proceedings are issued, you could end up with a County Court Judgment (CCJ) against you, which affects your credit score.

It’s always best to either appeal or pay rather than ignore the ticket

Fight Your ParkingEye Ticket For Free Using Resolvo

Instead of spending hours writing an appeal, use Resolvo to generate a free appeal letter in just 2 minutes.

• It’s free – There are no hidden costs and we will never ask for your payment details.

• Customised appeal – Resolve uses AI to analyses your ticket details and builds a strong response based on your specific situation.

• Up-to-date parking regulations – Uses the latest private parking rules, including the Private Parking Sector Single Code of Practice (2024).

Click here to start your appeal with Resolvo