Horizon Parking Fines Called a Scam: How to Fight and Beat It

🚨 Horizon Parking Trustpilot Reviews: Thousands of Drivers Say the Same Thing

Horizon Parking manages car parks across the UK for Tesco, Premier Inn, Travelodge, gyms, and retail parks — but their Trustpilot reviews tell a different story. Out of thousands of reviews, over 99% are 1-star, with drivers calling the company “a scam,” “bullies,” and “daylight robbery.”

If you’ve received a Parking Charge Notice (PCN) from Horizon, you’re not alone — and you can fight back.

😡 What Do Drivers Say About Horizon Parking?

We analysed recent Trustpilot reviews to see why so many people are furious. Here’s what keeps coming up — again and again:

1. Fined Even After Paying

Drivers report being fined even when they paid at machines, by app, or through hotel reception.

“Paid at the machine, have the receipt and bank proof — STILL got a fine. Outrageous.”

“Paid £1.50 and still got hit with a PCN. Their system didn’t register it? Not my problem.”

2. Disabled Drivers & Emergencies Ignored

Blue Badge holders, NHS patients, even grieving relatives — all hit with PCNs.

“Parked in a disabled bay, badge on display. Got a fine. What’s the point?”

“I dropped my son off at hospital — stayed in the car, didn’t leave. Still fined £100.”

3. Broken Machines, Misreads & System Failures

Users describe failed machines, errors with reg numbers, and completely false camera claims.

“Machine didn’t give me a receipt. Got fined for non-payment even though I paid.”

“Went to Tesco twice in one day — they said I parked for 13 hours straight. Total lie.”

4. Confusing Signs & Misleading Rules

Parking signs are vague, inconsistent, and easy to miss — especially at night.

“One side of the car park says Blue Badge holders park free, the other says register. Got fined.”

“No signs at all near where I parked. Fined £70 for ‘not paying.’”

5. Aggressive Debt Collection & Threat Letters

Horizon is notorious for sending intimidating letters demanding £170+

“Didn’t even get the first PCN — just a letter from debt collectors. Horrible.”

“I paid, but got a debt letter saying I owed £170. Tried to call — no one answers.”

🔍 Common Situations That Lead to Horizon Fines

• Paying, but Horizon not registering it

• Visiting a site twice — and cameras only logging one visit

• Parking as a hotel guest, but not being logged correctly

• Blue Badge not registered — even though it’s clearly visible

• Emergency stops or short stays in unmarked areas

Sound familiar? You’re not the only one — and yes, you can appeal.

What to Do If You Got a Horizon Parking Fine

Step 1: Review the Fine

• Were signs clear and visible in the ?

• Did you pay, but something went wrong?

• Do you have a Blue Badge or emergency reason?

• Is the timestamp accurate?

Step 2: Gather Your Evidence

• Photo of the signage

• Screenshots or receipts of payment

• Blue badge or emergency documentation

• Screenshots from apps like JustPark or PayByPhone

Step 3: Submit Your Appeal

• Visit Horizon Parking’s official appeal site

• Enter your PCN number and vehicle registration

• Upload your evidence and explain your situation

Step 4: Escalate to POPLA (If Rejected)

If Horizon rejects your appeal, you can take it to POPLA, the independent appeals service for private parking.

• Use the POPLA code in your rejection letter

• Submit your POPLA appeal within 28 days

• Reuse your evidence and clearly restate your case

Unsure of What to Say? Let Resolvo Write the Appeal for You

You don’t need to stress over what to write in your appeal, Resolvo will do the hard work for you.

• Tell Resolvo what happened: Just describe your situation in plain English — no legal jargon.

• Upload your ticket (optional): You can snap a photo of your PCN, and Resolvo will pull out the key details automatically.

• Get a winning appeal letter: Resolvo uses artificial intelligence (AI) and is trained on the latest parking legislation to create structured and personalised appeal — tailored to your situation.

Start your Horizon Parking appeal now

Can You Win a Horizon Appeal?

Yes — and many do. Common reasons Horizon PCNs are overturned include:

• Proof of valid payment

• Poor signage

• Blue Badge or compassionate reasons

• Errors in Horizon’s system or evidence

Even if Horizon rejects your appeal, you can escalate to POPLA, an independent adjudicator that regularly overturns unjust fines.

🛑 Should You Ignore a Horizon Parking Fine?

No. Ignoring it can lead to: 🚫 Bailiff letters 🚫 Legal threats 🚫 A County Court Judgment (CCJ)

Fight back properly — don’t let them win by default.

💬 In Their Own Words: Horizon Parking Reviews from Trustpilot

Here’s what people are saying online on Trustpilot — raw and real:

“This company is a scam. Paid — still fined.”

“Received 3 fines from a hotel stay, even though I registered my reg at check-in.”

“Disabled, displayed Blue Badge — fined anyway. Appeal rejected.”

“They don’t reply to appeals. Just send threats and fake debt collection letters.”

“Was at a funeral. Fined for stopping. Sickening.”

Final Thoughts: Don’t Let Horizon Get Away With It

Horizon Parking thrives on confusion, intimidation, and silence. Thousands of drivers say they were fined unfairly — but many have fought back and won.

Let Resolvo help you draft a clear, professional appeal in 2 minutes — for free.

Start your Horizon Parking appeal now with Resolvo